Privacy Policy for Mariner Flora
At Mariner Flora, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online platform, engage with our services, or interact with us. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access our site or use our services.
1. Information We Collect
We collect various types of information in connection with your use of our site and services:
- Personal Data: We collect personal information you voluntarily provide to us when you make a purchase, sign up for workshops, request a landscaping consultation, or contact us directly. This may include your name, shipping address, billing address, email address, phone number, and payment information.
- Transactional Data: Details about the products and services you have purchased from us, including order history and payment records.
- Usage Data: Information automatically collected when you access or use our site, such as your IP address, browser type, operating system, referral URLs, pages viewed, and the dates/times of your visits. This helps us understand how our site is used and improve your experience.
- Communication Data: Records of your correspondence with us via email, phone, or other communication methods.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To process and fulfill your orders for gardening tools, supplies, and plants.
- To provide and manage our landscaping consultation and garden design services.
- To register you for and manage your participation in our seasonal workshops.
- To communicate with you about your orders, services, or inquiries.
- To improve our site, services, and product offerings based on your preferences and feedback.
- To send you marketing and promotional communications about new products, services, or events that may be of interest to you, in accordance with your communication preferences.
- To detect and prevent fraud and other malicious activity.
- To comply with legal obligations.
3. Disclosure of Your Information
We may share your information with third parties in the following situations:
- Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf. This includes payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
4. Your Privacy Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data we hold.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided below.
5. Data Security
We implement reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Mariner Flora understands the importance of data security and strives to protect your information but cannot be held liable for unauthorized access outside of our reasonable control.
6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy (if applicable) or can be provided upon request.
7. Third-Party Websites
Our site may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If we become aware that we have collected Personal Data from a child under age 16 without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Mariner Flora
4827 Coral Bay Drive
Suite 200
Honolulu, HI 96815
USA